Returns & Exchanges
At Hot Rod Cameras, we are committed to providing professional-grade cinema and photography gear that meets your production standards. If your equipment does not meet your expectations, you may return it within 14 days of delivery for a refund or exchange, provided items are in original, mint condition with all packaging.
Request Authorization
Contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.
Secure Packaging
Pack the equipment in its original manufacturer's box with all included accessories, manuals, and protective inserts to ensure safe transit.
Insured Shipping
Affix the return label and ship the package via a traceable carrier; we highly recommend purchasing shipping insurance for high-value electronics.
Inspection and Refund
Once our technicians verify the gear's condition and serial numbers, we will process your refund or exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing